Navegando por Autor "Santos, Elizabeth"

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Qualidade na aquisição de materiais para a produção de móveis caso da empresa San Rafael
(Universidade do Estado do Amazonas, 2017-08-21) Santos, Elizabeth; Canto, Kevin Alexandre; Silva, Rebeca
The acquisition of materials is a logistical operation responsible for providing resources for the production of a determined product. This process must be carried out utilizing methods that encompass quality because not just any kind of material can be supplied in a business. It is inteded that there be quality in the supply of the materials aiming an efficient relatinship whith the suppliers improving performace around the supply chain. Based on this premise, the study had as its general objective the understanding of the quality in the acquisition of materials used in the production of furniture is given. Firstly, a bibliographical survey was carried out which supplied the necessary content in regards to quality in the process of materials acquisition, as well as a list of suppliers in this process. For the collection of data for the study, questionnaires, interviews and observations were used in order to get the necessary information for analysis. The research was applied using a inductive method with a qualitative approach, and a descriptive objective. In the case study, the company in question needs to consolidate methods that improve the quality in the acquisition process through an integrated relationship between the company and its suppliers.