Maduro, Márcia RibeiroAraújo, Agenor Tavares de2020-11-052024-10-022020-01-282020-11-052019-12-06https://ri.uea.edu.br/handle/riuea/6790In this article, the research will be limited only to companies in the banking sector in Brazil, as they work directly with the public and their employees have monthly goals. Considering the operational structure of the banks (branch distribution), a different scenario can be contemplated. They find teams of employees with different roles, individual goals, and those responsible for the performance of the same agency. The purpose of this paper is to understand how exercising leadership can affect banks' sales performance and how the relationship between goals / objectives, teams and banking leadership works. The work is a qualitative, bibliographical and descriptive research. It follows that there is the possibility of obtaining effective leadership in bank branches, when there is synergy between what the leader seeks, what the leader grants and the company needs. For this synergy to happen, it is up to the leader to decide which leadership style to apply in each situation.Acesso AbertoAtribuição-NãoComercial-SemDerivados 3.0 Brasilhttp://creativecommons.org/licenses/by-nc-nd/3.0/br/LiderançaLeadershipAgências BancáriasBank BranchesEquipesTeamsTrabalho de Conclusão de Curso