Maduro, Márcia RibeiroSouza, Moyses Silva de2023-10-112024-10-022023-10-102023-10-112021-08-06https://ri.uea.edu.br/handle/riuea/6700In a volatile context, where changes occur in a frantic way, companies always seek to increase the productivity of their employees, in the public sector the needs are not opposed to the market, seeking to serve the public as effectively as possible. In this context, Human Resources – HR policies are essential for the satisfactory service to citizens. This article will address a case related to Training and Development – T&D in the planning area of a State Higher Education Institution. To this end, we sought to verify the T&D policies performed by the institution, in order to keep its administrative technical staff trained. Therefore, the research classified as descriptive-explanatory with a quantitative character, considering the universe that corresponded to 33 administrative technicians. The results showed a low level of adherence to the courses, there was a low development of administrative technicians due to the rigidity of the structure, which complies with specific laws that have not been revised for nearly 10 years, it was also observed some training needs and noted It should be noted that the impact of existing courses was low, not motivating technicians or adding new skills for the vast majority. In summary, it observed that the university is not meeting the demands, there is a great dependence on other bodies for training and there is a lack of strategic alignment with the top of the institution dedicated to training.Acesso AbertoAdministração - CursoTreinamento e Desenvolvimento – T&DLevantamento das Necessidades de Treinamento – LNTImpactos do Treinamento no TrabalhoTrabalho de Conclusão de CursoAdministração