Trabalho via aplicativo uma opção face ao desemprego em meio a pandemia: um estudo sobre entregadores e motoristas de aplicativos da cidade de Manaus

Abstract

In times of crisis, such as the one that the country is experiencing, in which, the political-economic system, in addition to the health care system, were strongly affected, the loss of jobs is a consequence, so many workers chose informality as an alternative to unemployment, a striking aspect in Brazilian history. Informal work when related to work through application can be included in the concept of the Gig Economy. The drivers and deliverers couriers represent one of the professions that have most entered this intermediation market conducted by application management companies. Given this context, the objective of the research is to analyze the characteristics of work through application related to unemployment in the city of Manaus, for this was conducted a quali-quantitative research, with the use of a bibliographic survey and the application of a questionnaire, which raised questions about the working conditions and the profile of these workers. The survey identified that while a parcel was already working informally, many entered this niche during the pandemic, deliveries and drivers have a mostly male profile and deal with financial insecurity, high workload, and lack of basic benefits every day. Finally, it was possible to infer that this is a vulnerable work that lacks rights and guarantees, and it is necessary to take a more humane look at these professionals.