A rede de enfrentamento no combate a violência contra a mulher na cidade de Manaus/Amazonas a partir da visão dos gestores.

Abstract

The general objective of this work was to understand the functioning of the Confronting violence against women in the city of Manaus/AM from the point of view of managers of the institutions that compose it. A documentary, bibliographical research was carried out and field through the application of interviews with the managers of 07 institutions in the municipality that offer assistance, follow-up and protection services to women victims of domestic violence, namely: SAPEM (Emergency Support Service for Women), CREAM (State Center of Reference and Support for Women), Casa Abrigo, SARE (Service of Assistance, Accountability and Education to the Aggressor), DECCM (Specialized Police in crimes against women), Ronda Maria da Penha and NAEM (Núcleo de Assistência Specialized for Women), it should be noted that the Coping Network in Manaus is not limited to only to the 7 institutions delimited in this work. The functioning of the Coping in the municipality, according to the managers, it is concluded that there is a network that articulates through referrals, calls and meetings, offering services of protection, follow-up and professional qualification of women, with no necessarily a right order for them to enter the Network, but DECCM and the SAPEM are pointed out as the two main institutions that insert women in the Network, the DECCM for being more popularly known and seen as a reference in the fight against violence domestic, and SAPEM for working together with the specialists offering services psychosocial. Once inserted in the Coping Network, women have access to other services, namely CREAM, SARE, NAEM, Casa Abrigo and RMP with services service, and follow-up to the woman. Despite infrastructure improvements and organization of services, among the challenges pointed out are the lack of personnel, the dissemination and consequent knowledge of this network of services by women.