A importância do apoio na disseminação do conhecimento: Estudo de caso em uma multinacional do Pólo Industrial de Manaus - PIM

Abstract

Knowledge, now seen as an object of value, ends up being neglected due to lack or excess of care in transferring it. There are often too many of them, coming from different sources and consequently, the greater the volume and number of people involved, the more difficult it is to formalize, manage and share. This article aims to point out the importance of disseminating knowledge to generate organizational strategies, taking into account the types of knowledge that govern Knowledge Management, and the understanding of the ways in which it is diffused in the organization, and also, to point out the importance of the organization's present tools for its dissemination. To this end, exploratory and field research was used with employees of a multinational located in the Industrial Pole of Manaus - PIM. The results found indicate that the importance of disseminating knowledge through the tools present in the organization was perceived, as the unanimity found on the issue of obtaining more benefits than harm within the company through sharing knowledge was notable.