Integração entre design thinking e ciclo de vida do desenvolvimento de software: proposta de um modelo convergente aplicado ao desenvolvimento de uma plataforma web.

Abstract

This work investigated how Design Thinking can be incorporated into the initial activities of the Software Development Life Cycle (SDLC), focusing on problem understanding, requirements elicitation and refinement, solution conception, prototyping, and conceptual validation. To this end, a theoretical analysis of Design Thinking approaches and their convergences with consolidated SDLC practices was conducted, from which the DT-SDLC Convergent Model was proposed. The model was applied in the case study of TCCMatch, a web platform for mediating undergraduate thesis supervision, through a case study oriented toward the production f artifacts such as stakeholder map, personas, user journey, CSD board, requirements, user stories, functional prioritization, and prototypes. The results indicated that the integration between Design Thinking and SDLC contributed to broadening the understanding of the usage context, reducing ambiguities in the definition of the solution, strengthening traceability between qualitative findings and requirements, and supporting the early validation of design decisions. It was concluded that this convergence proved to be methodologically productive for user-centered projects, especially in web systems that require a balance between empathy, creativity, formalization, and technical rigor.