Fatores que comprometem a toda de decisão em contextos críticos no corpo de bombeiros militar do Amazonas
| dc.contributor.advisor | Carvalho, Joelma Monteiro de | |
| dc.contributor.advisor-lattes | https://lattes.cnpq.br/5095453162912989 | |
| dc.contributor.author | Tsuchiyama, Erick Naoto | |
| dc.contributor.author-lattes | https://lattes.cnpq.br/7649660099665775 | |
| dc.contributor.referee1 | Carvalho, Joelma Monteiro de | |
| dc.contributor.referee1Lattes | https://lattes.cnpq.br/5095453162912989 | |
| dc.date.accessioned | 2026-03-03T15:47:35Z | |
| dc.date.issued | 2026-03-10 | |
| dc.description.abstract | This study examines how physical, psychological, and cognitive factors influence decision-making quality in critical contexts within the Amazonas Military Fire Department (CBMAM). Through a qualitative, bibliographic, and interpretive approach, national and international studies were reviewed regarding conditions that impact performance under high pressure. Findings show that physical fatigue, sleep deprivation, heat stress, and dehydration impair attention and judgment; acute and chronic stress, anxiety, and low emotional intelligence reduce cognitive clarity; and information overload and heuristic biases increase error risk. Models such as the OODA Loop and Recognition-Primed Decision (RPD) effectively structure more assertive decisions. It is recommended that CBMAM adopt standardized protocols, realistic simulations, and a concise Best Practices Guide for Decision-Making Under Pressure to strengthen team resilience and assertiveness. Enhancing human factors is essential to improve operational efficiency and institutional safety. | |
| dc.description.resumo | Este estudo analisa a influência dos fatores físicos, psicológicos e cognitivos sobre a qualidade da tomada de decisão em contextos críticos no Corpo de Bombeiros Militar do Amazonas (CBMAM). Por meio de uma pesquisa qualitativa, de caráter bibliográfico e interpretativo, foram examinados estudos nacionais e internacionais acerca das condições que afetam o desempenho decisório em ambientes de alta pressão. Os resultados indicam que a fadiga física, a privação de sono, o estresse térmico e a desidratação comprometem a atenção e o julgamento; que o estresse agudo e crônico, a ansiedade e a baixa inteligência emocional reduzem a clareza cognitiva; e que a sobrecarga informacional e os vieses heurísticos aumentam os riscos de erros. Modelos como o Ciclo OODA e o Recognition-Primed Decision (RPD) mostram-se eficazes para estruturar decisões mais assertivas. Recomenda-se ao CBMAM a adoção de protocolos padronizados, simulações realísticas e a aplicação da Cartilha de Boas Práticas Decisórias sob Pressão, visando fortalecer a resiliência e a assertividade das equipes. Conclui-se que investimentos na formação de profissionais seja necessário para elevar a eficiência operacional e a segurança institucional. | |
| dc.identifier.citation | TSUCHIYAMA, Erick Naoto. Fatores que comprometem a toda de decisão em contextos críticos no corpo de bombeiros militar do Amazonas, Manaus, 2025. 45f. TCC- (Tecnologia em Gestão e Governança de Riscos e Desastres) – Universidade do Estado do Amazonas. Escola Superior de Tecnologia. | |
| dc.identifier.uri | https://ri.uea.edu.br/handle/riuea/8041 | |
| dc.publisher | Universidade do Estado do Amazonas | |
| dc.publisher.initials | UEA | |
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| dc.rights | Attribution-NonCommercial-NoDerivs 3.0 United States | en |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/us/ | |
| dc.subject | Tomada de decisão | |
| dc.subject | Estresse | |
| dc.subject | Cognição | |
| dc.subject | Bombeiros | |
| dc.subject | Alta pressão | |
| dc.title | Fatores que comprometem a toda de decisão em contextos críticos no corpo de bombeiros militar do Amazonas | |
| dc.title.alternative | Factors that compromise decision-making in critical contexts in the Amazonas military fire department | |
| dc.type | Trabalho de Conclusão de Curso |
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