Estudo sobre a implantação de núcleos de mediação de conflitos na Polícia Civil do Amazonas

Abstract

Introduction/importance: In the state of Amazonas, there is no standardization, ongoing training or even formal guidance that aims to improve the way in which conflicts with less offensive potential should be managed in police stations. It is common for such occurrences to be neglected or simply reduced to police and judicial procedures that do not end the controversy, on the contrary, they extend the conflict for longer than desirable, generating waste of time and resources of the administrative machinery. Objective: Develop a study on the possibility of implementing conflict mediation centers in civil police stations in Amazonas. Method: For this research, whose nature is applied, an essentially qualitative approach was adopted and, as a technical procedure, documentary and bibliographical were used. Given its objectives, the study was exploratory and explanatory in nature. Results: It was possible to conclude that mediation can be an effective and economical instrument in resolving a considerable range of criminal conflicts registered both in the capital (35.14% of total occurrences) and in the interior of the State (46.72% of total number of occurrences) between 2016 and 2021, and is undoubtedly possible to be fully applied by police authorities, given the legal powers that the legal system makes available to them. Conclusion: It is no longer possible to conceive of public security exclusively focused on combat. It remains for the police chief that it is not only possible, but necessary that the path of mediation be adopted with preference over other adversarial routes. The lack of application of police mediation in Amazonas corroborated the relevance of the research. And the regulatory decree, as the main product of the dissertation, combined with the other products presented (articles and technical note), will definitively solve the research problem addressed.