Narrativas surdas manauaras sobre o atendimento à saúde : um olhar discursivo crítico

Abstract

The barrier in communication is a difficulty in health care of the deaf, because his first language is Libras. Thus, this research aims to analyze narratives about the care of the deaf in the SUS (Unified Health System) in the light of Critical Discourse Analysis (ADC). For this, we used the studies of Strobel (2008, 2009, 2013), Santos (2017), on deaf culture, Clandinin and Connelly (2011) on narratives and Fairclough (2001), Resende and Ramalho (2006), on ADC, among others. This is a qualitative research, conducted through semi-structured narrative interviews, assisted by Libras interpreters, video recording and based on the ADC of Fairclough (2001). The participants were deaf associated with the Association of the Deaf of Manaus (ASMAN) who use the SUS. The data indicate that participants encounter significant barriers in communication during the service, with a majority indicating a lack of professionals fluent in Libras and interpreters. Thus, social health practices are predominantly based on the oral-auditory language. Thus, the narratives highlight the need to improve linguistic accessibility and communication between health professionals and deaf patients in the SUS, aiming at qualified care