O direito à sadia qualidade de vida dos trabalhadores de entrega de aplicativos

Abstract

This dissertation with the theme "The Right to a Healthy Quality of Life for App Delivery Workers" investigates in depth the situation of workers who deliver products and food through app platforms. The study focuses on understanding how these workers, often treated as partners by freelance or outsourced platforms, face challenges related to job security, working conditions and access to labor rights. The research analyzes the relationship between the business model of application delivery platforms and the right to a healthy quality of life and well-being of workers, questioning whether this flexibility and independence offered by the platforms are in accordance with labor rights and fundamental rights to a healthy quality of life. Furthermore, it explores the implications of working conditions, including long hours, lack of social protection and the impact on workers' physical and mental health. The study proposes approaches that aim to ensure a balance between the flexibility offered by platforms and the protection of workers' rights. It also examines government regulation and union initiatives that seek to improve working conditions for app delivery people. The thesis offers a comprehensive view of the current scenario and critical issues involving app delivery workers, highlighting the importance of guaranteeing the right to quality of life for this category of workers in a context of increasing digitalization of the economy and new models of job. Faced with the need for self-isolation, delivery apps (delivery services) present themselves as a solution for consumers and the establishments that support them – supermarkets, restaurants, bars and pharmacies. On the other hand, however, delivery people continue to roam the city streets on their motorcycles or bicycles without any guarantee, right or stability. In this context, two professions have emerged as dramatic expressions of the new labor market metabolism in recent years: drivers and app providers. From this perspective, the present work presents the following problem: what are the main consequences of the coronavirus pandemic in working relationships between delivery drivers and delivery apps? The objective of this study is to analyze the work of two deliverers in the post-pandemic period, as secondary objectives: to investigate the work environment, to address the work through platforms and to study the direct quality of life.