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Metodologia DMAIC aplicado no setor de produção de placas eletrônicas
(Universidade do Estado do Amazonas, 2022-10-26) Albuquerque, Larissa Caldas de; Marques, Sivio Romero Adjar; Oliveira, Francisco de Assis Barros de; Cabete, Nadja Polyana Felizola
Global competitiveness through globalization makes the search for defect reduction and continuous improvement increasingly evident. Electronic manufacturing is responsible for a large part of the market today, as it is a consumer good used by a large part of the population. The present work portrays the study carried out in an electronics company of the Industrial Pole of Manaus in the SMT sector where the printed circuit boards are mounted. Through this work, opportunities to implement Lean Six Sigma were identified in order to improve the quality of the process. For this, we sought to map the production process, identify the biggest offenders and suggest improvements through the implementation of Lean Six Sigma tools. Through the case study with the application of the DMAIC methodology in an electronic board company in Manaus, it was possible to analyze and suggest improvements to the process through the sequence of the scope of the tool. Thus, as a conclusion, the use of the well-defined methodology of DMAIC brought benefits to the company and thus providing the improvement of the process quality.